At RentAll, we take your privacy seriously. RentAll is a platform that connects "users" (renters) with "vendors" to facilitate the rental of cars, apartments, services, and equipment. Please read this Privacy Policy to learn how we treat the personal data of both our users and vendors. By using or accessing our Services in any manner, you acknowledge that you accept the practices and policies outlined below.

1. Information We Collect

We collect information to provide and improve our marketplace services. This includes:

• Identity & Contact Data: Includes first name, last name, phone number, email address, physical address, and government-issued ID/BVN (for identity verification and fraud prevention).
• Location Data: We collect precise and coarse location data to show you rental listings and items available near you, and to help vendors verify where their items are being used.
• Transaction Data: Details about payments to and from you, and records of the items or services you have rented or provided.
• Technical Data: Internet protocol (IP) address, login data, device type, browser information, and usage data across our platform.

2. How We Use Your Data

We use your personal data to:

• Provide, maintain, and improve the RentAll platform.
• Connect Renters and Vendors and facilitate successful transactions.
• Verify your identity and maintain a trusted environment.
• Process payments and payouts.
• Communicate with you regarding your account, bookings, and customer support.

3. Data Sharing Between Users

Because RentAll is a peer-to-peer marketplace, we must share certain information between users to facilitate a rental. When a booking is confirmed, we share necessary contact information (such as your full name and phone number) between the Renter and the Vendor so you can coordinate the pickup, drop-off, and management of the rented item or service.

4. Disclosure to Third Parties

We do not sell your personal data. However, we may share your information with trusted third parties to provide our services, including:

• Identity Verification Providers: To verify your identity and prevent fraud.
• Financial Institutions & Payment Gateways: To securely process your payments and withdrawals.
• Cloud & IT Providers: For secure data storage and platform hosting.
• Law Enforcement: We may disclose information if required by law, or to protect the safety, rights, and property of RentAll, our users, or the public.

5. Data Security

We implement appropriate physical, technical, and administrative safeguards to protect your personal data from unauthorized access, loss, or alteration. However, no electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only as long as necessary to provide our services, resolve disputes, comply with legal and tax obligations, and enforce our agreements.

7. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict the processing of your personal data. To exercise these rights, please contact our support team.